What is the first step to take if you suspect multiple workers are experiencing symptoms of sick building syndrome?

The first step to take if multiple workers are experiencing symptoms of sick building syndrome is to interview the complainants. This step is crucial because it allows you to gather firsthand accounts of the symptoms and any potential factors contributing to their experiences. Understanding the nature and onset of symptoms, as well as any specific locations within the building where symptoms worsen, can help identify patterns and potential sources of the issue.

Interviews can provide insight into the severity and duration of symptoms, as well as any commonalities among affected individuals, which is essential for diagnosing sick building syndrome. This initial inquiry is key in establishing a basis for further investigation, whether it involves notifying management, testing air quality, or taking any other remedial actions. Though notifying management and conducting air quality tests or evacuating may be necessary steps later, gathering detailed information from the workers is the most immediate and informative action to take in response to their concerns.